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Recover your policy excess after a non-fault accident

Recover Your Excess Money After a Non-Fault Accident

If you were not at fault but had to pay your comprehensive policy excess, we can help you recover that money from the at-fault party’s insurer. From checking your documents to handling insurer communication, we make the process simple, clear and stress-free.

No win no fee support

Insurer communication handled

Had an accident?

Tell us what happened. We'll call back within the hour — usually much sooner.

No Win, No Fee · Your details are kept strictly confidential.

Cost to start your review
£ 0
Policy excess often paid
£ 100 +
To start excess recovery
1 call
Clear insurer communication
100 %

Important

Why you shouldn’t lose money after a non-fault accident.

If the accident was not your fault, you should not be left paying your comprehensive policy excess out of your own pocket. Many drivers pay their excess first and then struggle to recover it later because the process with insurers can be slow and confusing. We help review your documents, contact the at-fault party’s insurer and work to recover the excess money you have already paid.

Policy excess paid upfront

You may have already paid your comprehensive policy excess after a non-fault accident. We help you check if that money can be recovered.

Insurer delays and confusion

Recovering excess money can involve paperwork, calls and follow-ups with insurers. We handle the process so it feels simple and clear.

Money left out of pocket

Even when the accident was not your fault, excess payments can leave you financially affected. We work to claim that cost back for you.

Claim handled properly

We review your documents, contact the relevant insurer and keep you updated while working to recover your excess payment.

What we handle

Excess money recovery handled clearly from start to finish.

If you paid your comprehensive policy excess after a non-fault accident, we help you understand whether it can be recovered. From checking your policy details to contacting the at-fault party’s insurer, we handle the process so you are not left chasing it yourself.

Comprehensive Policy Excess

If you paid your policy excess after a non-fault accident, we help you check whether that money can be recovered.

• Policy excess payments
• Proof of payment review
• At-fault insurer recovery
• Clear update process

Non-Fault Accident Review

We look at the accident details, liability position and insurance documents to understand the best recovery route.

• Accident circumstances checked
• Liability position reviewed
• Insurance details assessed
• Simple claim guidance

Insurer Communication

You do not need to chase insurers yourself. We handle the communication and follow-up on your behalf.

• Insurer contact handled
• Recovery request submitted
• Follow-ups managed properly
• Stress-free communication

Paperwork and Evidence Support

Recovering excess money often needs the right documents. We help organise the details clearly from the start.

• Policy documents checked
• Excess receipt reviewed
• Claim evidence prepared
• Missing details identified

Money Back Recovery Process

Our aim is to recover the excess payment you have already made, so you are not left out of pocket unfairly.

• Excess payment recovery
• Fair settlement support
• No unnecessary delays
• Direct process management

No Win No Fee Support

We keep the process simple and transparent, with guidance from the first review through to the final outcome.

• Free initial review
• No upfront pressure
• Clear recovery advice
• Support until resolved

How it works

From excess payment to recovery.

1

Tell us what happened

We review the accident details, your insurance position and whether your policy excess may be recoverable.

2

Documents checked

We check your policy details, excess payment proof, claim information and any insurer correspondence.

3

Recovery process started

We contact the relevant insurer and submit the recovery request with the correct supporting information.

4

Money recovered

We follow up on the claim and work to recover the excess payment you have already made.

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Thomas Jeeves profile picture
Thomas Jeeves
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Any time I have had any issues or problems with my insurance, these guys are the best, HIRE, vehicle damage, Loss of earnings and personal injury, they do it all, highly recommend!
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Muneeb Ali Hafiz profile picture
Muneeb Ali Hafiz
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I’ve had a really positive experience with Accident Specialists. They have been brilliant throughout the whole process and helped me get the repair settlement from the third-party insurers really quickly. The team have been helpful, professional and easy to deal with, and they took the time to explain everything clearly whenever I had any questions. Communication has been great, and I really appreciate all the help and support they’ve provided. Thank you to Jav and whole team for making what could have been a stressful experience so straightforward. I would definitely recommend their services to anyone who finds themselves in a similar situation!
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hosteanu eduard profile picture
hosteanu eduard
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Great experience . No headache . They just do what they said.I will recommend them
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Lottie Granville profile picture
Lottie Granville
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Sue was absolutely fabulous!, really helpful and reassuring at a confusing time, would recommend highly thank you for all your help
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Ірина Біяк profile picture
Ірина Біяк
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I would like to sincerely thank you for your wonderful support, assistance and professional approach during the difficult situation I found myself in. At a challenging time for me, I received not only the help I needed, but also genuine care, understanding and support. Once again, I was reminded of your professionalism, reliability and respectful approach. Thank you for being there for me and helping me through this difficult period. I truly appreciate your work and the way you treat people. 🤍
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Saj profile picture
Saj
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Absolutely amazing service from start to finish with my mums claim. The team provide regular updates and highly recommend the company and team to deal with anyones claim far better than insurance companies customer service team for sure.
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Ke Henry profile picture
Ke Henry
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Very good service. Communication is great and quick.
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Tony Montana profile picture
Tony Montana
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Excellent and professional services. Tried and trusted. I recommend this company to anyone looking to do an accident claim.
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